- Assisted an International Accounting firm migrate to office
automation. Transition included evaluation of multiple technologies
from word processing to electronic mail to voice mail. Developed
a firm-wide standard for word processing. Introduced electronic
mail. Implemented and outsourced a national voice mail system
that provided 24-hour integrated voice mail for over 20,000 professionals.
- Staffed and managed a technical team that developed one of the
largest customized document management and workflow systems in
the United States. The system captured and indexed 100,000 medical
claim forms per day for two major insurance carriers.
- Directed and managed the migration of several old systems for
a worker's compensation administration firm to new technology,
including web access by clients, to reports and multiple office
implementation of a digital phone system that significantly reduced
telecommunications cost.
- Assisted a Chamber of Commerce Review team by educating them
on the e-Procurement industry and assisted them with the evaluation
of alternatives for providing e-Procurement services to their
membership.
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- Worked with a large national bank to develop a unique alliance
program to help their clients move into e-Commerce and e-Procurement.
Developed all new processes, determined employee requirements,
established budgets, trained and mentored bank sales managers.
- Staffed and managed a team of consultants and developers that
migrated and image enabled applications at the Secretary of State
offices for two large Midwest states. One system conversion was
completed using a team of 15 offshore developers to save time
and cost.
- Staffed and managed the implementation of one of the first client/server
Land Records imaging systems for a large Midwest county. The system
was the first in the United States to record Living Wills.
- Staffed and managed a team of consultants that identified improvements
in processes for the Underwriting Department of a nationwide insurance
company. Recommendations identified a productivity gain of 30%
while improving service.
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